State Farm® Insurance Agent RB Brown
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Remi Wayne
November 27, 2024
5
out of
5
rating by Remi Wayne
"Understandable guy Dylan very helpful"
Bobbie Haynes
November 27, 2024
5
out of
5
rating by Bobbie Haynes
"Sean has been the best. Very understanding and helpful, more than I ever thought a insurance sales person would be. I have been pleasantly surprised by his kindness and willing to help me and my situation! Highly recommended , A+ 100%"
Elliott Beck
November 26, 2024
5
out of
5
rating by Elliott Beck
"Excellent service with a quick turnaround. They went above and beyond to help us feel protected at a great rate."
We responded:
"Thank you so much, Elliott Beck, for that great review of our service. We are in the protection business, and we seek to make the most of every dollar you spend on protection. Thank you so much for your business! RB Brown"
Garrett Chance
November 25, 2024
5
out of
5
rating by Garrett Chance
"I had an absolutely fantastic experience working with Dylan, my State Farm insurance agent. From start to finish, he made the entire process smooth and stress-free. Dylan was incredibly knowledgeable, taking the time to thoroughly explain my options and answer all of my questions in a way that was easy to understand. He was patient, attentive, and genuinely seemed to care about finding the best coverage for me. What stood out the most was how easy-going and approachable Dylan was. He was always available when I needed him, and I never felt rushed or pressured. It was clear he had my best interests in mind, and that made the whole experience feel personal and authentic. I really appreciated his professionalism and the positive attitude he brought to every interaction."
We responded:
"Garrett Chance, thank you so much for taking the time to share your wonderful experience with Dylan, our State Farm Team Member. We are thrilled to hear that Dylan made the entire process smooth and stress-free for you. It is our utmost priority to ensure that our clients feel supported and well-informed, and your feedback confirms that we are on the right track. Dylan is indeed a valuable member of our team, and we are proud of his dedication to providing exceptional service. We will certainly pass along your kind words to him. Your recognition of his knowledge, patience, and genuine care in finding the best coverage for you is greatly appreciated. We strive to create a personal and authentic experience for all our clients, and it is heartening to know that Dylan's easy-going and approachable nature made a positive impact on your experience. Your appreciation of his professionalism and positive attitude means a lot to us. Thank you once again for your glowing review. Should you need any further assistance, please do not hesitate to reach out. We look forward to continuing to serve you. RB Brown "
Maryam Kaykavoosi
November 22, 2024
5
out of
5
rating by Maryam Kaykavoosi
"Dylan gilkey was most helpful and kind."
We responded:
"Thank you, Maryam Kaykavoosi, for your kind words! We appreciate your business and your recognition of Dylan's good work. RB Brown"
Shelby Taylor
November 21, 2024
5
out of
5
rating by Shelby Taylor
"I spoke with Sean! He was very friendly, patient and helpful. He made me feel like anxious about the entire process. I felt as though I got the best price available!"
We responded:
"Thank you, Shelby Taylor for this nice review of Sean's work. We hope you are no longer anxious about anything. You are welcome here! RB Brown"
Michael Nance
November 15, 2024
5
out of
5
rating by Michael Nance
"Excellent prices and awesome service. Transaction went smooth as oil on a restaurant floor. I highly recommend Dylan. He handled the transition so fast it would make The Flash pay attention 🤣. I should have known to stick with State Farm in the long run so Thanks Dylan appreciate the rapid service in getting me back on the road"
We responded:
"Thank you, Michael Nance for that awesome review! You make our day and we are glad we could make yours. RB Brown"
Joseph Groves
November 14, 2024
5
out of
5
rating by Joseph Groves
"Great customer service!"
We responded:
"Awesome! Thanks, Joseph Groves for your review! RB Brown"
Stachia Hicks
November 14, 2024
5
out of
5
rating by Stachia Hicks
"Shawn was a rock star and went above and beyond to answer all my questions."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Bryan Edwards
November 13, 2024
5
out of
5
rating by Bryan Edwards
"RB and his staff have been taking care of my insurance needs for many years. Any time I have a question or need to make a change they are always available and are super friendly as they help. I recently needed to make some adjustments to my policies and Sean was able to provide me with several options for me to choose the one that worked best for me. Give them a call if you have insurance needs! You won’t be sorry."
We responded:
"Thank you, Bryan Edwards, for your kind comments. We appreciate your business and your long-term loyalty. It's the most rewarding part of our jobs. RB Brown"
Christine White
November 13, 2024
5
out of
5
rating by Christine White
"When I had to file a claim with RB Insurance on my car, the service I received was above and beyond my expectations. The entire process was seamless and finished 8 days early. Sarah was exceptional during the process and I could not be happier!"
We responded:
"Thank you so much, Christine White. Sarah and the team work really hard to exceed expectations. We are proud we could help exceed your expectations. We are here to serve well. RB Brown"
Tayseer Jabbour
November 4, 2024
5
out of
5
rating by Tayseer Jabbour
"Dylan Gilkey was great! Highly recommend!"
We responded:
"Thank you, Tayseer Jabbour, for that nice recommendation of Dylan. He does a great job for us. We look forward to serving you for a long time. RB Brown"
Jennifer Offutt
October 31, 2024
5
out of
5
rating by Jennifer Offutt
"Sean was very professional, proficient, and went out of his way to find me the best deal"
We responded:
"Thanks, Jennifer Offutt! Thank you so much for taking the time to share your positive experience with Sean! We're thrilled to hear that he was able to assist you professionally and proficiently, and that he went out of his way to find you the best deal. Your satisfaction is our top priority, and we’re delighted that Sean exceeded your expectations. We look forward to serving you again in the future! RB Brown"
Nedra Kelly
October 22, 2024
5
out of
5
rating by Nedra Kelly
"State Farm agent Dylan Gilkey was AWESOME! Very professional and left nothing unanswered. I highly recommend!"
We responded:
"Dear Nedra Kelly, Thank you so much for taking the time to share your positive experience with State Farm agent Dylan Gilkey! We are thrilled to hear that you found his service to be professional and thorough. Your recommendation means a lot to us, and we are delighted that Dylan was able to meet your needs and expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again. RB Brown"
Derrik
October 22, 2024
5
out of
5
rating by Derrik
"Very helpful and exceeded my expectations really helped me out"
We responded:
"That's what we strive for here, Derrik, exceeding expectations. Thank you for your business and your kind words for Dylan. RB Brown"
Chelsea Young
October 18, 2024
5
out of
5
rating by Chelsea Young
"Dylan Gilkey was such a big help getting us started as new customers with State Farm. Moving to a new state entails lots of new things that have to be changed over, and he made our new insurance situation really smooth. He was super quick to respond, very knowledgeable and personable which goes a long way. I definitely recommend him!"
We responded:
"Welcome to Frankfort, Chelsea Young! We are here to help in lots of ways - not just insurance and financial matters. It would please us if there is more we can do for you. Thank you so much for your business and the review of Dylan."
Nicholas LeCour
October 10, 2024
5
out of
5
rating by Nicholas LeCour
"RB Brown help me and my family get exactly what I need at a great rate with as little hassle as possible."
We responded:
"Thank yo so much for that 5-star review, Nicholas LeCour! We appreciate your business and seek to deliver that kind of value always. RB Brown"
Amy Conley
October 9, 2024
5
out of
5
rating by Amy Conley
"Today I had the pleasure of speaking with Sean Bagnall at RB Browns Office. I’ve had the pleasure of working with Sean on a couple of occasions. Sean is very helpful. He answers all my questions and explains all of our different coverages in detail. I would suggest Sean and RB Brown to anyone."
We responded:
"Amy Conley, you are so kind to say these things. We will work hard to make sure you keep saying them. RB Brown"
ALPHA 22
September 24, 2024
5
out of
5
rating by ALPHA 22
"Be brown made the process easy and was a big help I would highly recommend everyone who can get insurance under him absolutely should"
We responded:
"Thank you, Alpha 22! You are so right; everybody should want and have what we offer. RB Brown"
Emily Prater
September 20, 2024
5
out of
5
rating by Emily Prater
"Sean was absolutely amazing when helping us get a price that was comfortable! Me and my fiance at 18 and 19 years old bought our first car and Sean went above and beyond to get the right price for us. He was very helpful as well as keeping in touch and staying on top of it. Thank you so much Sean! You can’t go wrong when choosing State Farm!!"
We responded:
"Thank you, Emily Prater, for your kind words. We work very hard to meet everyone's needs and goals. I am so glad Sean was able to exceed your expectations. RB Brown"
Jason Paul Johnston
September 20, 2024
5
out of
5
rating by Jason Paul Johnston
"This office always quick to respond and help. Best agency I've dealt with - never an issue."
We responded:
"Thank you, Jason Paul Johnston, for your review. It is our intention to maintain this high level of service and promptness. RB Brown"
David Hensley
September 18, 2024
5
out of
5
rating by David Hensley
"I talked with Morgan several times recently after we recently purchased a used vehicle and needed to update our State Farm Insurance coverage. He is always very pleasant and helpful - answering all of my questions."
We responded:
"David Hensley, those are very kind words and much appreciated by Morgan and me. We are proud of his work and so glad people like you appreciate and recognize him like we do. RB Brown"
Sana Sana
September 17, 2024
5
out of
5
rating by Sana Sana
"Sean was absolutely amazing to work with!! I appreciate him taking his time and making sure I got everything in order!!! Very appreciative of people like him!!"
We responded:
"That is quite complimentary, Sana Sana. We appreciate you comments and your business! RB Brown"
Megan Day
September 16, 2024
5
out of
5
rating by Megan Day
"I have spoken with Sean and Dylan and both have been great! I have gotten honest answers and great service."
We responded:
"That is great news, Megan Day! We aim to create that kind of experience at every opportunity. Thank you for recognizing Sean and Dylan. RB Brown"
Joanna Gray
September 16, 2024
5
out of
5
rating by Joanna Gray
"Wendy just called me a few minutes ago and wish me a happy birthday, I thank God for her plus thank you all for what you do, have a bless day Joanna Gray."
We responded:
"Thank you, Joanna Gray and we all hope you enjoy this beautiful day!"