State Farm® Insurance Agent RB Brown
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Paul Johnson
June 30, 2025
"Wonderful service, goes in detail on all coverages. Morgan Terry-Craig was so helpful with it all. Can’t express enough gratitude towards him for his help"
"Thank you, Paul Johnson! What a great review! Our goal is to make insurance easy and reliable for you, and we’re excited to keep serving you. RB Brown State Farm"
mason goeing
June 25, 2025
"Very helpful and knowledgeable of the field of insurance."
"Thank you, mason goeing. Your feedback truly means a lot! We’re here to help with all your insurance questions, so don’t hesitate to call. RB Brown State Farm"
Nellie Chisum
June 25, 2025
"Kelsey was very kind and helpful over the phone. She was able to resolve my issue about the app not letting me access it. She sent me a text with a link so I can get assistance with logging in."
"Wow, Nellie Chisum, thank you for the kind words! We’re thrilled you had a great experience with Kelsey and look forward to helping you again. RB Brown State Farm"
Lane Hollon
June 19, 2025
"Dylan helped me with my auto quote very professional and helped me get the best rate!"
"Thank you, Lane Hollon, for the awesome feedback! Our team works hard to provide top-notch service, and we’re grateful for your trust in us. RB Brown State Farm"
Cody Culbreth
June 12, 2025
"Absolutely amazing service!! Helped me with getting new insurance"
"Thank you, Cody Culbreth. Your kind review warms our hearts! We’re committed to being here for you, so reach out anytime you need us at RB Brown "
Chrissy Paige
June 12, 2025
"I called and I believe the gentleman’s name was Shawn. He was EXTREMELY helpful and nice. He answered my questions and related to me. I absolutely love State Farm and have been with them since I was 18, I’m now 43."
"It was Sean. He does a great job. Your review just made our day! We’re here to make insurance simple and stress-free, so let us know how we can keep supporting you. RB Brown."
Desiree Gill
June 12, 2025
"Knowledge, polite and fast!! Thanks for your help!"
"Thank you, Desiree Gill, for your feedback. Your business and your thoughts are important to us. We appreciate you! RB Brown"
Lilia Sosa
June 9, 2025
"MSG him on a holiday weekend and respond the same day! Was able to get me better coverage for a lower price than what I was already paying! I have a busy work schedule and he was so kind to respond to me when I had time off my busy life schedule."
"Thank you so much, Lilia Sosa, for your outstanding 5-Star Review! We understand. We all have busy lives and appreciate some down time. We also appreciate your business and will work to accommodate you anytime. By the way, 502-875-1301 is answered 247! RB Brown"
KillerMcnoThumbs
June 9, 2025
"Dylan was amazingly helpful in getting my insurance sorted out in such a quick turn around time! <3"
"Thank you, KillerMcnoThumbs, for your very kind 5-Star Review. We appreciate your business!"
Kaylin Brown
June 5, 2025
"Dylan was very helpful !!!!"
"Thank you, Kaylin Brown! We appreciate your feedback. Very helpful! RB Brown Kaylin Brown"
Quante Harris
June 5, 2025
"Dylan was very helpful, explain everything question thoroughly and full of knowledge. Great guy!"
"Thank you, Quante Harris, for that 5-Star Review. We appreciate your business and hope we exceeded your expectations. RB Brown"
David Rico
June 3, 2025
"Extremely helpful throughout the whole process, walked me through everything"
"Thank you, David Rico, for that awesome 5-Star review. We appreciate your business and always want you to have the same reaction when dealing with us. RB Brown"
Phillippq Clay
May 30, 2025
"Dylan Gilkey displayed outstanding customer service and was very intentive to the initial needs of our family."
"Thank you, Phillippq Clay, for your very nice 5-Star Review. We want to always address your needs and wants. It's fun to help someone who appreciates that. RB"
Christina Caldwell
May 30, 2025
"Absolutely helpful and quick on getting back to me with a quote and getting me insured . Thank you Dylan Gilkey"
"Thank you, Christina Caldwell, for your nice 5-Star Review. We aspire to always be helpful and quick in our responses to all customer transactions. RB Brown"
Davion 5k
May 30, 2025
"Good guy to work with got me a good price"
"Thank you, Davion 5k, for that nice 5-Star review. We are committed to getting better every day and your feedback is important to us. RB Brown"
Aronsa Leaf
May 22, 2025
"Truthfully from the perspective of a customer, Rb Brown is an honest and helpful person from my experience. RB is someone you can talk to like a person and not have to worry about being upsold on anything. He had me on the road ready to go with a great quote in no time. If it's your first time getting insurance (like it was mine) he will be sure to enlighten you on any policy plan questions you may have perfectly. Thank you for helping me get my insurance figured out as swiftly and professionally as possible. He doesnt just get the job done, he gets it done right and isn't worried about just getting another sale. Feel free to look at my other reviews, I promise they are honest and I would not be the one to sugar coat anything. - Aaron S."
"Wow! Thank you so much. We work so hard to get this kind of response but seldom do. Thank you for taking the time to be so specific and complimentary! We appreciate your business. RB Brown"
David Jockers
May 20, 2025
"Amazing insurance company!!! My wife and I couldn't be more happy with the result of our claim we had after an unfortunate accident!!! State Farm honestly did take great care of us and we highly recommend RB Brown's office for your insurance needs!!!"
"That is exactly what we strive for, David Jockers. But we really appreciate you saying so with your 5-Star Review. Many folks in Kentucky are switching to State Farm for the same reason you did! And particularly the folks who were hurt by recent storms and can't find their company. We are here! And ready to serve! RB Brown"
Caleb Robinson
May 15, 2025
"The guy was very helpful, helped me and my mom out a little bit and explained everything very well."
"Thank you so much for your 5-Star Review! We appreciate your business. RB Brown"
Scott Morton
May 14, 2025
"Dylan Gilkey was very helpful and saved me a lot of time and money. He made switching insurance companies completely painless for me. Down to earth guy that’s easy to talk to. Will recommend him to anyone. Thanks Dylan!"
"You made a great decision! A lot of folks are seeing State Farm's response, and not their companies, in the tornado-stricken areas of KY. They want to switch but it's too late for this storm. Thank for your business and 5-Star Review! RB Brown"
Greg Resor
May 9, 2025
"Morgan Terry called me about adding a newly purchased vehicle to our insurance and he took care of everything quickly. It also helped that we started the process through the State Farm app."
"Thank you, Greg Resor for your kind comments about our service and technology. We appreciate the 5-Star Google Review. Most of all we appreciate your business. RB Brown"
Keaton Lee
May 7, 2025
"Great customer service. Very friendly and explained anything I asked. Happy with the outcome as well."
"Great to hear, Keaton Lee! Thank you for your 5-Star Review and nice comments. That is what we strive for. RB Brown."
Jaden Lilly
May 7, 2025
"Sean is a real stand up guy. Made the whole process painless and easy for me with my busy schedule. Very very happy to be doing business with him. I highly recommend!"
"Thank you, Jaden Lilly. We appreciate your 5-Star Review and nice comments. We are here to serve. Referrals are highly appreciated! RB Brown"
Benjamin Barnes
May 2, 2025
"Dylan Gilkey was a phenomenal agent and answered all my questions thoughtfully and thoroughly, and he was completely understanding of my needs and did what he could to get me a great bundle at a discount. It made switching insurance providers super easy and painless"
"Benjamin Barnes, that is exactly what we strive for! Thank you so much for your 5-star review and your business. We are here to serve, always! RB Brown"
Kendra Davis
April 24, 2025
"Great experience, I talked to Dylan Gilkey. He is a very great person to speak to he talks to you through the process very good."
"Thank you, Kendra Davis, for acknowledging Dylan's professionalism. We want to deliver great experiences especially by protecting everything you own and care about. We appreciate your business! RB Brown"
dalton
April 24, 2025
"Dylan Gilkey is great, very helpful!"
"Thanks, dalton , for this nice recognition of Dylan's work. We appreciate your business. RB Brown"