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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Denise Elizabeth Lewis (KneeC)

May 21, 2023

5  out of  5 rating by Denise Elizabeth Lewis (KneeC)
"RB Brown is the best. When my house caught in fire back in 2007, it was a painless process to start rebuilding our lives back again because of RB Brown. Within days, we had a check and was able to start rebuilding our home and getting our personal belongings back. He made every step of the way easy peasy. What was a nightmare, he turned into a better opportunity for us. Love RB Brown!"

Shannon Borden

May 18, 2023

5  out of  5 rating by Shannon Borden
"My experience was great! I worked with Sean Bagnell to get a new car and renters policy. He was personal, professional, and very knowledgeable. I am very pleased with the ease of my interaction and ability to get things done quickly and I got a cheaper rate. 10/10 would recommend"

Mike Scott

April 28, 2023

5  out of  5 rating by Mike Scott
"Great customer service and made everything easy."

Adele McGuire

April 7, 2023

5  out of  5 rating by Adele McGuire
"Sean made switching to State Farm quick easy and painless! He also got me the best price for a my budget! Highly recommend"

Shelly Urbanczyk

March 29, 2023

5  out of  5 rating by Shelly Urbanczyk
"Dylan was awesome with answering all my questions and really did what was best for me when it came to my policy. I couldn't have asked for a more friendly agent, he was very personable and kind."

Rev. Allen Baker

March 28, 2023

5  out of  5 rating by Rev. Allen Baker
"Sean, you were the best and gave me several options of coverage for my vehicles. Thank you."

Srinivas D

March 28, 2023

5  out of  5 rating by Srinivas D
"Great experience working with Dylan Gilkey. He is a great help!"

Charles Hill

March 22, 2023

5  out of  5 rating by Charles Hill
"I was very impressed with Mr. Brown’s attentiveness and help. He was able to assist me with good vibes and great knowledge in helping me save and offered me great coverage on my auto insurance as well as life insurance. 👍🏾👍🏾 thanks again."

Morgan Saylor

March 10, 2023

5  out of  5 rating by Morgan Saylor
"Dylan was great to take his time to explain benefits and coverage to me, which was much appreciated as understanding insurance isn’t my strong suit. His patience in working with me to get me covered was top notch. I would definitely recommend working with him."

Laryssa Whitfield

January 18, 2023

5  out of  5 rating by Laryssa Whitfield
"Dylan in the Frankfort office, gives the BEST customer service experience EVER!! @RB Brown"

thomas boone

January 15, 2023

5  out of  5 rating by thomas boone
"I’ve worked with Dylan from the office who has been fantastic to work with. Most recently I was buying a new car and sent Dylan an email to get insurance on the vehicle before I left. Within an hour of emailing I had insurance on the vehicle. This is a great agency who truly believes in taking care of their customers."

kennedy miller

January 12, 2023

5  out of  5 rating by kennedy miller
"Dylan was amazing!!! Super nice, super quick, and got me a great rate which including renters insurance AND life ! Would recommend him to anyone ! Thank you so much Dylan!"

Brett Brown

January 10, 2023

5  out of  5 rating by Brett Brown
"Thanks Dylan, for helping to connect me with State Farm! You saved me over $100 a month compared to my prior auto policy, while also ensuring I had a quality coverage plan including renters insurance, road side assistance, and vehicle rental coverage 🤯"

Kat C

December 29, 2022

5  out of  5 rating by Kat C
"Dylan at State Farm is great! Very helpful and made the change to State Farm easy! Would definitely recommend."

sarah putnam-crocker

December 27, 2022

5  out of  5 rating by sarah putnam-crocker
"Dylan was so helpful & made switching my car insurance to State Farm so easy! Highly recommend!"


November 29, 2022

5  out of  5 rating by Cheserchuloopa
"Dylan is a good agent offered to help me save money and got contact of me personally and is willing it help"

I S (Occult_boss65)

November 28, 2022

5  out of  5 rating by I S (Occult_boss65)
"Very easy to talk an help me understand without making me little dumb."

Brittany Brooks

November 18, 2022

5  out of  5 rating by Brittany Brooks
"Dylan is very knowledgeable and is always ready to help! I will always refer my friends and family to him!"

Darlene Blair

November 14, 2022

5  out of  5 rating by Darlene Blair
"Very helpful and answered all my questions very thoroughly. Good agent to work with."

Emily Marlette

November 4, 2022

5  out of  5 rating by Emily Marlette
"Dylan G. Is a great asset to the RB Brown office. Super helpful and knowledgeable, especially for 2 young adults like my husband and I just starting out and planning for our future. Highly recommend!"

Amberly Green

October 31, 2022

5  out of  5 rating by Amberly Green
"This man is excellent at his job and super kind! I cannot recommend someone more. He is a blessing."

teresa campbell

October 28, 2022

5  out of  5 rating by teresa campbell
"Dylan was quite helpful explained everything and did it all in a timely manner very impressed"

Tameka Smith

October 27, 2022

5  out of  5 rating by Tameka Smith
"Very helpful and extremely nice thank you Dylan."

Balinda S Weathers

October 22, 2022

5  out of  5 rating by Balinda S Weathers
"Dylan is a great agent for Statefarm. He actually reached out to me after I purchased my policy online. He made some tweaks, added some life insurance, and I’m paying WAY less than I was paying at my previous company. He was kind, answered all my questions, and seemed to be very passionate about getting customers the best insurance for their budget. I’ve never had an agent before so it’s nice to know I can just shoot a text to him versus talking to a computer. I’m very satisfied with his customer service, and my new insurance policy."

Jacob Ganger

October 21, 2022

5  out of  5 rating by Jacob Ganger
"Dylan was very helpful getting everything I needed set up"