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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lindsay James

April 17, 2026

5  out of  5
rating by Lindsay James
"The team was great with me! Kelsey really helped me a lot."
We responded:
"Thank you, Lindsay James, for the 5 Star review. Kelsey is always helpful. We appreciate your business! RB Brown"
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Karen Tackett

March 30, 2026

5  out of  5
rating by Karen Tackett
"Kelsey was very helpful and thorough."
We responded:
"Thank you, Karen Tackett, for recognizing Kelsey. She is a steady and excellent performer. We appreciate your business. RB Brown"
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Aj Bell

March 23, 2026

5  out of  5
rating by Aj Bell
"Kelsey Isaacs was very helpful and awesome!"
We responded:
"Thank you, AJ Bell, for recognizing Kelsey Isaacs in our office. She does do a super job helping our customers in many different ways. Thank you so much for your business! RB Brown, Agent."
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Cat

March 17, 2026

5  out of  5
rating by Cat
"Kelsey helped me out get my insurance card very quickly. Everyone here is helpful and kind."
We responded:
"Thank you, Cat, for your compliments about our agency. Kelsey is a very hard worker and a great person to be around all day. Thanks for your business! RB Brown, your agent."
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Tiffany Lake

February 24, 2026

5  out of  5
rating by Tiffany Lake
"perfect, quick and easy!! Great experience!"
We responded:
"Very special! Thank you, Tiffany Lake, for that nice 5-Star review. we appreciate your business and referrals! Your agent, RB Brown."
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Andre Smith

February 23, 2026

5  out of  5
rating by Andre Smith
"Dylan Riley was very helpful and knowledgeable"
We responded:
"Thank you, Andre Smith, for your 5-Star Review. We appreciate your business and happy you got good service from Dylan. Your referrals really help us to grow! RB Brown, your agent"
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Erica Enriquez

February 12, 2026

5  out of  5
rating by Erica Enriquez
"Dylan Gilkey is fast, professional, informative and efficient with his processing to get your desired results."
We responded:
"Thank you, Erica Enriquez, for that 5 star review. We seek to exceed your expectations always. RB Brown "
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Gage Bernarf

February 6, 2026

5  out of  5
rating by Gage Bernarf
"He was great an easy to understand"
We responded:
"Thank you, Gage Bernarf, for your 5-Star Review! We appreciate your business and happy you were well-satisfied. Your referrals really help us to grow. RB Brown, your agent"
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paul hall

January 27, 2026

5  out of  5
rating by paul hall
"i’ve had state farm for years now on all of my vehicles. any time i’ve had an issue i’ve called state farm and spoke with morgan and he got me squared away. he goes above and beyond to make sure i’m taken care of. very satisfied with how he handles things."
We responded:
"Thank you Paul Hall. Morgan does do a good job and we are proud to have him on our team. RB Brown"
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Kayla Hunt

January 13, 2026

5  out of  5
rating by Kayla Hunt
"Dylan at Statefarm is absolutely fabulous!! He's thorough at explaining everything and will get you the best deal for you and your family. I 100% recommend him for all your insurance needs."
We responded:
"Thank you so much for your rave review of Dylan's work. We all appreciate your business and are here to serve. RB Brown "
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Kevin Whortenbury

January 2, 2026

5  out of  5
rating by Kevin Whortenbury
"Dylan was great. He went over all of my options and saved me hundreds of my premium compared to my current insurance provider."
We responded:
"So glad we could help, Kevin Whortenbury. Dylan does a great job. We appreciate your business and hope you know we are here to serve. RB Brown"
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Jennifer Offutt

January 2, 2026

5  out of  5
rating by Jennifer Offutt
"I have dealt with Sean and Dylan. The were so helpful and easy to deal with."
We responded:
"Thanks, Jennifer Offutt! Thank you so much for taking the time to share your positive experience with Sean! We're thrilled to hear that he was able to assist you professionally and proficiently, and that he went out of his way to find you the best deal. Your satisfaction is our top priority, and we’re delighted that Sean exceeded your expectations. We look forward to serving you again in the future! RB Brown"
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brenda duvall

December 30, 2025

5  out of  5
rating by brenda duvall
"Dylan and R B are very easy to work with and highly recommend them."
We responded:
"Thank you so much, Brenda Duvall, for the kind words with your 5 Star review. We appreciate your business, and we are here for you! RB Brown"
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Brittany Helton

December 24, 2025

5  out of  5
rating by Brittany Helton
"Dylan Gilkey is who I spoke with to get a quote for insurance on my car gave me a pretty reasonable quote and he answered all my questions I had he was patient with me and even called me when he said he would. Thank you"
We responded:
"Thank you, Brittany Helton, for your kind review. We intend to provide the best experience you’ve ever had. Thank you for your business! RB Brown "
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Tim Hubbard

December 19, 2025

5  out of  5
rating by Tim Hubbard
"Dylan was fantastic in assisting us with all of the steps to go through in filing a claim and dealing with our recent car accident. We are still in the middle of dealing with everything but Dylan was very thorough and patient in helping us and in contacting the other insurance company. Great job!"
We responded:
"Thank you so much, Tim Hubbard, for your kind words! We're thrilled to hear that Dylan was able to provide thorough and patient support throughout your claim process. Navigating a car accident claim can be challenging, and we're glad Dylan could assist you every step of the way. Please don't hesitate to reach out if you need any further help. Wishing you the best as you continue through this process! We are here to keep the promises we made at the point-of-sale. RB Brown"
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Mick Madden

December 19, 2025

5  out of  5
rating by Mick Madden
"Dylan was amazing! He was so helpful and got me the best deal he could!"
We responded:
"Thank you so much, Mick Madden, for your kind words! We're thrilled to hear that Dylan was able to help you find the best deal and provide excellent service. We appreciate your trust and look forward to assisting you with any insurance and financial needs in the future! RB Brown"
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Shelby Hafley

December 16, 2025

5  out of  5
rating by Shelby Hafley
"Dylan was great! Super friendly, nice and fast. Getting insurance is not fun but he made it bareable!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! RB Brown "
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Joanne Manns

December 2, 2025

5  out of  5
rating by Joanne Manns
"Very nice &quick thank you all so much and I will tell my family & friends all about u all😁"
We responded:
"Thank you so much! We are glad to have you. RB Brown"
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Christina Woodward

November 25, 2025

5  out of  5
rating by Christina Woodward
"Absolutely helpful and quick on getting back to me with a quote and getting me insured . Thank you Morgan"
We responded:
"Thank you, Christina Caldwell, for your nice 5-Star Review. We aspire to always be helpful and quick in our responses to all customer transactions. RB Brown"
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Anne Wells

November 13, 2025

5  out of  5
rating by Anne Wells
"Kelsey was wonderful and met all of my needs!!!"
We responded:
"Thank you so much for recognizing her! She is a phenomenal employee. She fights thru every challenge with a sweet disposition and smile. She handles a lot of details. RB Brown "
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Emily Jones

November 12, 2025

5  out of  5
rating by Emily Jones
"Dylan is very helpful and takes the time to explain everything!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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MEL Elk

November 12, 2025

5  out of  5
rating by MEL Elk
"⭐️⭐️⭐️⭐️⭐️ I just want to say how grateful I am for Dylan Gilkey ! He went above and beyond to help me set up my auto insurance and was so patient and understanding with my hearing problem. He made the whole process easy and stress-free, and thanks to him, I’m finally back on the road! Highly recommend him to anyone who needs someone caring and professional"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ashley Clay

November 10, 2025

5  out of  5
rating by Ashley Clay
"I cannot express enough how much I appreciate this outstanding team. I would like to extend my sincere gratitude to Morgan Kelly for his exceptional assistance and patience regarding my renters policy. The level of customer service I received was exceptional and truly unmatched. I would also like to thank agent Sarah for her help. You are so appreciated. I believe there was another gentleman who briefly assisted me, but I cannot recall his name. Just know you are also appreciated! The staff here is PHENOMENAL. Great job everyone!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Theo Kazungu

October 31, 2025

5  out of  5
rating by Theo Kazungu
"I am new in town but Kelsey was an incredible customer service representative. She took me through everything I wanted with enthusiasm. She showed professionalism and her service was beyond my expectations. RB Brown needs to hire more people like her. I can easily refer several people to RB Brown State Farm knowing that they will not be disappointed."
We responded:
"Thank you, Theo Kazungu! Kelsey is a very special person and does do a fantastic job for our customers. Good news is we have an office full of people who help me do that for our customers. We sincerely appreciate your referrals and that makes us double down on our efforts to make everybody happy! RB Brown"
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Shyanne Foley

October 16, 2025

5  out of  5
rating by Shyanne Foley
"Just started insurance with ya'll today, huge thank you to Dylan gilkey for getting me the best quote! Me and Dylan have been talking for months now i was scared to switch he was very patient with me, talked to me like I was a friend got to know me which I loved! Now not only do i have an amazing agent that I trust but also have a friend who i can come to with any question or concern I may have. Thank you again to Dylan gilkey"
We responded:
"Trust is an absolute here in our agency!!! Thank you for sticking with the process until you were comfortable. I hope and trust we will never do anything to disturb your trust. RB Brown"