State Farm® Insurance Agent RB Brown
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Anne Wells
November 13, 2025
5
out of
5
rating by Anne Wells
"Kelsey was wonderful and met all of my needs!!!"
We responded:
"Thank you so much for recognizing her! She is a phenomenal employee. She fights thru every challenge with a sweet disposition and smile. She handles a lot of details. RB Brown "
Emily Jones
November 12, 2025
5
out of
5
rating by Emily Jones
"Dylan is very helpful and takes the time to explain everything!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
MEL Elk
November 12, 2025
5
out of
5
rating by MEL Elk
"⭐️⭐️⭐️⭐️⭐️ I just want to say how grateful I am for Dylan Gilkey ! He went above and beyond to help me set up my auto insurance and was so patient and understanding with my hearing problem. He made the whole process easy and stress-free, and thanks to him, I’m finally back on the road! Highly recommend him to anyone who needs someone caring and professional"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Ashley Clay
November 10, 2025
5
out of
5
rating by Ashley Clay
"I cannot express enough how much I appreciate this outstanding team. I would like to extend my sincere gratitude to Morgan Kelly for his exceptional assistance and patience regarding my renters policy. The level of customer service I received was exceptional and truly unmatched. I would also like to thank agent Sarah for her help. You are so appreciated. I believe there was another gentleman who briefly assisted me, but I cannot recall his name. Just know you are also appreciated! The staff here is PHENOMENAL. Great job everyone!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Theo Kazungu
October 31, 2025
5
out of
5
rating by Theo Kazungu
"I am new in town but Kelsey was an incredible customer service representative. She took me through everything I wanted with enthusiasm. She showed professionalism and her service was beyond my expectations. RB Brown needs to hire more people like her. I can easily refer several people to RB Brown State Farm knowing that they will not be disappointed."
We responded:
"Thank you, Theo Kazungu! Kelsey is a very special person and does do a fantastic job for our customers. Good news is we have an office full of people who help me do that for our customers. We sincerely appreciate your referrals and that makes us double down on our efforts to make everybody happy! RB Brown"
Shyanne Foley
October 16, 2025
5
out of
5
rating by Shyanne Foley
"Just started insurance with ya'll today, huge thank you to Dylan gilkey for getting me the best quote! Me and Dylan have been talking for months now i was scared to switch he was very patient with me, talked to me like I was a friend got to know me which I loved! Now not only do i have an amazing agent that I trust but also have a friend who i can come to with any question or concern I may have. Thank you again to Dylan gilkey"
We responded:
"Trust is an absolute here in our agency!!! Thank you for sticking with the process until you were comfortable. I hope and trust we will never do anything to disturb your trust. RB Brown"
Giorky Ramírez piñeiro
October 15, 2025
5
out of
5
rating by Giorky Ramírez piñeiro
"Muy buena atención y excelentes precios, apenas comienzo pero vale la pena, muy buen trato por el compañero RB Brown"
We responded:
"Thank you! RB Brown"
Lukus Monroe
October 15, 2025
5
out of
5
rating by Lukus Monroe
"Very quick and easy Dylan did an excellent job"
We responded:
"Thank you, Lukus Monroe, for your business! RB brown"
Kasey Droz
October 7, 2025
5
out of
5
rating by Kasey Droz
"Been with State Farm longer than I can remember and don't see myself going to be any other insurance company. Sean is great and truly cares and helps you out. I appreciate everything that he does."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! We really appreciate you!!! RB Brown"
Tina Atkins
October 3, 2025
5
out of
5
rating by Tina Atkins
"Smooth and easy. Morgan made the transition seamless and was exceptionally courteous throughout the process. He provided clear, detailed explanations and took the time to answer all of my questions with patience and professionalism"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Your referrals are appreciated too! RB Brown"
Morgan Blankenship
October 3, 2025
5
out of
5
rating by Morgan Blankenship
"Dylan was very helpful in answering any questions I had and going through the whole process. Was very professional in the way he spoke with me"
We responded:
"Thank you very much Morgan Blankenship for those kind comments about Dylan and our services here at the RB Brown State Farm Insurance Agency. We really appreciate your business. Call for anything you might need. RB Brown."
brett ellis
October 1, 2025
5
out of
5
rating by brett ellis
"Placed a call for an issue i had with the tow service and Kelsey answered the call and handled everything from beginning to end. Fast, Prompt Service. Love State Farm Insurance!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! RB Brown"
Christina Willoughby
September 26, 2025
5
out of
5
rating by Christina Willoughby
"Professional, courteous, and very informative. I walked away with renters and auto insurance for the best price around! I'm very grateful and would advise anyone needing auto insurance from an honest and reliable source, to shop at State farm. They'll take care of you and equipt you with what you need to get back on the road! Thanks State farm!"
We responded:
"Thank you, Christina Willoughby, for your very kind words. You encourage us to do all we can to help everyone. Thank you for your business! RB Brown"
Michelle Hinkle
September 18, 2025
5
out of
5
rating by Michelle Hinkle
"Shawn was amazing. He was efficient, helpful and friendly"
We responded:
"Thank you, Michelle Hinkle. I think you met the real Sean. Thank you for your business and your kind words. RB Brown."
Cora Aossey
September 17, 2025
5
out of
5
rating by Cora Aossey
"Kelsey was great when helping me get my windshield repaired with my State Farm policy!"
We responded:
"Thank you, Cora Aossey for your compliments of Kelsey. She is a very caring individual and I’m glad she could help you. Thank you for your business. RB Brown."
Joshua Cox
September 16, 2025
5
out of
5
rating by Joshua Cox
"We have worked with Dylan multiple times over the last 7ish years for auto, home and life. He is always super helpful and cares about getting you what you need for the best deal available."
We responded:
"Thank you so much Joshua Cox for your compliments of Dylan‘s work. We appreciate your business and glad you are pleased with the service and effort that you have received here. Thank you for your business. RB Brown."
Dena Hash
September 8, 2025
5
out of
5
rating by Dena Hash
"Very nice to talk too. Very informative Very experienced. Took time to explain my policy and Answered all my questions."
We responded:
"Thank you, Dena Hash. Your comments reflect what we strive for. Please contact us if there is more we can do. Thank you for your business! RB Brown."
Tiffany Owsley
September 8, 2025
5
out of
5
rating by Tiffany Owsley
"Get in touch with Dylan! He helped me get my home owners insurance & car insurance at a great price bundled. He’s very responsive & on top of everything."
We responded:
"Thank you, Tiffany Owsley. Dylan does a great job for our customers and I appreciate you saying so. Thank you for your business! RB Brown."
Craig N
September 5, 2025
5
out of
5
rating by Craig N
"Dylan Gilkey did a wonderful job getting us insurance on both home and vehicles"
We responded:
"Thank you so much Craig in for that fiive star review. Dylan does do a very good job for our customers and we appreciate you recognizing him this way. Thank you for your business! RB Brown "
Diane Traylor
September 2, 2025
5
out of
5
rating by Diane Traylor
"Customer Service Rep was courteous, prompt and ver pleasant to deal with. Her name was Kelsey."
We responded:
"Thank you, Diane trailer for recognizing Kelsey. She is a steady performer in our office. Thank you so much for your business! RB Brown."
Caden Gunn
August 28, 2025
5
out of
5
rating by Caden Gunn
"Very kind and respectful, answered my questions kindly and efficiently."
We responded:
"Thank you! Everybody is and should be respected. Thank you for recognizing us. RB Brown"
Kim Palmer
August 27, 2025
5
out of
5
rating by Kim Palmer
"I have never been treated so good by any company like I have with RB Brown insurance agency. Sean Bagnell made switching my insurance over one of the easiest things I’ve ever done. I have been given a very fair price for exceptional coverage. Would Highly recommend State Farm and RB Brown insurance agency to anyone and everyone!!"
We responded:
"Thank you so much, Kim Palmer, for your kind words and for taking the time to leave us a 5-star review on Google! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with our multi-line insurance agency. RB Brown"
jessica brown
August 21, 2025
5
out of
5
rating by jessica brown
"Dylan was awesome!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
luca
August 20, 2025
5
out of
5
rating by luca
"Love Dylan and the crew at RB Browns office. They are always so helpful to us."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! RB Brown"
Joseph Smith
August 18, 2025
5
out of
5
rating by Joseph Smith
"Sean made my insurance shopping experience smooth and answered every question I had. Not only that, but they were able to match my existing coverage for nearly half the price. Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! RB Brown"