State Farm® Insurance Agent RB Brown
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Michael Nance
November 15, 2024
"Excellent prices and awesome service. Transaction went smooth as oil on a restaurant floor. I highly recommend Dylan. He handled the transition so fast it would make The Flash pay attention 🤣. I should have known to stick with State Farm in the long run so Thanks Dylan appreciate the rapid service in getting me back on the road"
Joseph Groves
November 14, 2024
"Great customer service!"
"Awesome! Thanks, Joseph Groves for your review! RB Brown"
Stachia Hicks
November 14, 2024
"Shawn was a rock star and went above and beyond to answer all my questions."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Bryan Edwards
November 13, 2024
"RB and his staff have been taking care of my insurance needs for many years. Any time I have a question or need to make a change they are always available and are super friendly as they help. I recently needed to make some adjustments to my policies and Sean was able to provide me with several options for me to choose the one that worked best for me. Give them a call if you have insurance needs! You won’t be sorry."
"Thank you, Bryan Edwards, for your kind comments. We appreciate your business and your long-term loyalty. It's the most rewarding part of our jobs. RB Brown"
Christine White
November 13, 2024
"When I had to file a claim with RB Insurance on my car, the service I received was above and beyond my expectations. The entire process was seamless and finished 8 days early. Sarah was exceptional during the process and I could not be happier!"
"Thank you so much, Christine White. Sarah and the team work really hard to exceed expectations. We are proud we could help exceed your expectations. We are here to serve well. RB Brown"
Tayseer Jabbour
November 4, 2024
"Dylan Gilkey was great! Highly recommend!"
"Thank you, Tayseer Jabbour, for that nice recommendation of Dylan. He does a great job for us. We look forward to serving you for a long time. RB Brown"
Jennifer Offutt
October 31, 2024
"Sean was very professional, proficient, and went out of his way to find me the best deal"
"Thanks, Jennifer Offutt! Thank you so much for taking the time to share your positive experience with Sean! We're thrilled to hear that he was able to assist you professionally and proficiently, and that he went out of his way to find you the best deal. Your satisfaction is our top priority, and we’re delighted that Sean exceeded your expectations. We look forward to serving you again in the future! RB Brown"
Nedra Kelly
October 22, 2024
"State Farm agent Dylan Gilkey was AWESOME! Very professional and left nothing unanswered. I highly recommend!"
"Dear Nedra Kelly, Thank you so much for taking the time to share your positive experience with State Farm agent Dylan Gilkey! We are thrilled to hear that you found his service to be professional and thorough. Your recommendation means a lot to us, and we are delighted that Dylan was able to meet your needs and expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again. RB Brown"
Derrik
October 22, 2024
"Very helpful and exceeded my expectations really helped me out"
"That's what we strive for here, Derrik, exceeding expectations. Thank you for your business and your kind words for Dylan. RB Brown"
Chelsea Young
October 18, 2024
"Dylan Gilkey was such a big help getting us started as new customers with State Farm. Moving to a new state entails lots of new things that have to be changed over, and he made our new insurance situation really smooth. He was super quick to respond, very knowledgeable and personable which goes a long way. I definitely recommend him!"
"Welcome to Frankfort, Chelsea Young! We are here to help in lots of ways - not just insurance and financial matters. It would please us if there is more we can do for you. Thank you so much for your business and the review of Dylan."
Nicholas LeCour
October 10, 2024
"RB Brown help me and my family get exactly what I need at a great rate with as little hassle as possible."
"Thank yo so much for that 5-star review, Nicholas LeCour! We appreciate your business and seek to deliver that kind of value always. RB Brown"
Amy Conley
October 9, 2024
"Today I had the pleasure of speaking with Sean Bagnall at RB Browns Office. I’ve had the pleasure of working with Sean on a couple of occasions. Sean is very helpful. He answers all my questions and explains all of our different coverages in detail. I would suggest Sean and RB Brown to anyone."
"Amy Conley, you are so kind to say these things. We will work hard to make sure you keep saying them. RB Brown"
ALPHA 22
September 24, 2024
"Be brown made the process easy and was a big help I would highly recommend everyone who can get insurance under him absolutely should"
"Thank you, Alpha 22! You are so right; everybody should want and have what we offer. RB Brown"
Emily Prater
September 20, 2024
"Sean was absolutely amazing when helping us get a price that was comfortable! Me and my fiance at 18 and 19 years old bought our first car and Sean went above and beyond to get the right price for us. He was very helpful as well as keeping in touch and staying on top of it. Thank you so much Sean! You can’t go wrong when choosing State Farm!!"
"Thank you, Emily Prater, for your kind words. We work very hard to meet everyone's needs and goals. I am so glad Sean was able to exceed your expectations. RB Brown"
Jason Paul Johnston
September 20, 2024
"This office always quick to respond and help. Best agency I've dealt with - never an issue."
"Thank you, Jason Paul Johnston, for your review. It is our intention to maintain this high level of service and promptness. RB Brown"
David Hensley
September 18, 2024
"I talked with Morgan several times recently after we recently purchased a used vehicle and needed to update our State Farm Insurance coverage. He is always very pleasant and helpful - answering all of my questions."
"David Hensley, those are very kind words and much appreciated by Morgan and me. We are proud of his work and so glad people like you appreciate and recognize him like we do. RB Brown"
Sana Sana
September 17, 2024
"Sean was absolutely amazing to work with!! I appreciate him taking his time and making sure I got everything in order!!! Very appreciative of people like him!!"
"That is quite complimentary, Sana Sana. We appreciate you comments and your business! RB Brown"
Megan Day
September 16, 2024
"I have spoken with Sean and Dylan and both have been great! I have gotten honest answers and great service."
"That is great news, Megan Day! We aim to create that kind of experience at every opportunity. Thank you for recognizing Sean and Dylan. RB Brown"
Joanna Gray
September 16, 2024
"Wendy just called me a few minutes ago and wish me a happy birthday, I thank God for her plus thank you all for what you do, have a bless day Joanna Gray."
"Thank you, Joanna Gray and we all hope you enjoy this beautiful day!"
Barbara Miller
September 13, 2024
"I want to recognize a very sweet young lady at RB Brown- State Farm insurance. Her name is Kelsey, and my goodness if she doesn't have the answer to your question about anything this is the lady that gets things done, sooner and not Later! Again Ms. KELSEY, thankyou for your over the top help for us all out here. Your awesome!!!!"
"Thank you, Barbara, Miller, for those kind words. Dylan is a great team member. I really like helping our customers with Retirement Planning. RB Brown"
Dunkin Slay
September 9, 2024
"Sean with RB Brown State Farm was great and was quick to find the best insurance plan for me, I'd recommend friends and family to him."
"Thank, Dunkin Slay for your kind words for Sean. He works hard to take good care of our customers. RB Brown"
Boyd Sigler
September 6, 2024
"Kelsey was great in helping to quickly get copies of our insurance card!!!"
"Great, Boyd Sigler. We are glad Kelsey could help. We sincerely appreciate your long term loyalty to our agency! RB Brown"
Melissa B
September 5, 2024
"Sean at State Farm local office RB Brown is great! He assisted me on my insurance policy and helped communicate information for current policy and planning for assistance for future policy changes. Thank you for the assistance!"
"Thank you so much Melissa B, for your kind words! We're thrilled to hear that Kelsey was able to assist you and resolve the issues with your policy. Your feedback is greatly appreciated, and we're glad to have you as part of the State Farm family. We'll be sure to share your compliments with Kelsey and the team. Thank you for your continued trust in us! Best regards, RB Brown - State Farm "
Marilyn Brophy Nichols (Hope)
September 5, 2024
"Dylan Gilkey Was Very Kind, And Prompt While Assisting Me! Highly Recommend State Farm If Possible? Ask For Dylan!"
"Thos are certainly qualities Dylan Gilkey displays every day, Marilyn Brophy Nichols (Hope). Thank you for saying so!! RB Brown"
Ariel Reed
September 4, 2024
"Mr Sean was the best tooo the time to explain helped me understand very much the best thanks again mr sean"
"Thank you for your 5-star review. RB Brown"